Help Center

If you order has already left the building, changes cannot be made. You will have to wait until your order is delivered and then exchange or return it for another one. Please call our customer service team at 551-400-5400, M-F 8:30 am – 5:30 pm EST to find out the status of your order and request a change.

Yes, you can call our customer service team at 551-400-5400, M-F 8:30 am – 5:30 pm EST and they will place an order for you.

We offer a variety of payment methods including most major credit cards, Google Pay, Apple Pay, Shop Pay, Amazon Pay, PayPal, and Affirm.

OrthoFeet offers buy now pay later plans that allows you to split your payments over the course of a few months, interest free!

OrthoFeet offers discounts to military personnel/veterans, teachers, and healthcare workers through ID.me. Eligible candidates are verified through ID.me (https://discountify.id.me/oauth/groups/orthofeet). Login to ID.me or create a new account if you have not used the service before.

We also offer coupons if you are signed up to receive OrthoFeet emails. Coupons are valid for one time use and are no longer valid once past the state expiration date.

Once you have added your item(s) to the cart, proceed to checkout. On the right side of the page, type the discount code in the “Gift card or discount code” box.

We apologize the item you are interested in is currently unavailable. Unfortunately, we do not offer rain checks. Discounts and coupons are only valid during the time of the promotion.

Unfortunately, only one discount code can be applied at any given time. Feel free o use which ever one you like!

We apologize for the inconvenience.
Please check the expiration date of the promotion. If you need further assistance, please contact our customer service team at 551-400-5400, M-F 8:30 am – 5:30 pm EST.

A code is not needed to receive the discount for the sale. Prices on the site already reflect the sale price.

We appreciate your business, however unfortunately we do not offer price adjustments on prior purchases.