Shipping Policy
Free Shipping and Territories Policy
OrthoFeet offers free ground shipping across the contiguous United States. We offer a flat $12 shipping rate to AK, HI, PR, GU, or VI.
International Shipping
Orthofeet offers international shipping via FedEx to Australia.
Important information:
- All shipping and return freight is the customer's responsibility.
- Applicable shipping cost, duties and taxes are estimated after you insert your destination address at checkout.
- Items in international orders can only be returned for a refund. Items cannot be exchanged.
- Orders cannot be shipped to PO Boxes.
P.O. Boxes
OrthoFeet ships to P.O. Boxes. Please do not include both a physical address and P.O. Box in your shipping instructions at checkout.
Shipping Carriers and Services
We use many of the biggest carriers to ensure you receive the fastest delivery times and best rates possible. We cannot guarantee shipment through any particular carrier.
We do not offer expedited shipping at this time. We apologize for the inconvenience.
Order Processing and Delivery Times
We process in-stock orders within two business days. Shipping then takes approximately 2 - 7 business days depending on the destination.
Orders ship from multiple locations in the contiguous United States to ensure the fastest delivery times possible. If you ordered multiple items, they may arrive separately based on their warehouse location.
Order Tracking
Once you place your order, you will receive an order confirmation email. Your order will be processed within 2 business days. Once it is ready to ship and leave our warehouse, you will receive a shipping confirmation email. The shipping confirmation email will have a link to track the order.